Terms & Conditions

Your Circle Terms and Conditions

Your Circle online directory is provided for the benefit of the community of Gloucestershire and enables community organisations, voluntary groups, charities and support services to publish their organisation details. The Your Circle support team (henceforth referred to as "we" or "us") is committed to providing a high quality, accessible and responsive service. However, if you believe that things have gone wrong, or have any comments please contact us by email:

Your Circle enables you to register your organisation details, update them and add appropriate images and logos.

Community groups, voluntary organisations, charities and support services may be included if they fulfil any or all of the following conditions:

• are geographically based in Gloucestershire and its bordering local authorities
• are non-commercial organisations or those providing some service benefit to the community
• are national umbrella organisations with regional offices
• provide accurate and full contact details as required by the service
• are registered care providers with Care Quality Commission

By using Your Circle you ("you" as a representative of your organisation) agree to be legally bound by these terms, which shall take effect immediately on your first use of Your Circle. These terms may be revised at any time and updates posted online, so it is recommended that you review these Terms and Conditions regularly. Continued use of Your Circle after a change has been made signifies your acceptance of the change.

• 1 Your Use of the Directory
  • 1.1 You may not copy, reproduce, republish, download, post, modify, reuse, broadcast or transmit or otherwise use, any content found on Your Circle, including text, images or logos except for your own personal non-commercial use. This is subject to the material being reproduced accurately and not being used in a derogatory manner or in a misleading context. Where this material is being issued to others, the source (including the URL) and copyright status must be acknowledged. Permission for any other use must be obtained from the owner of the intellectual property. Please contact us by email: Sarah.Grocott@gloucestershire.gov.uk or by phone on 01452 425110 to apply for written permission. Please include your contact details name, address, telephone number and email.
  • 1.2 You agree to use Your Circle only for lawful purposes, and in a way that does not infringe the rights of, or restrict or inhibit anyone else's use and enjoyment of Your Circle. Such restriction or inhibition includes conduct which is unlawful, or which may harass or cause distress or inconvenience to any person, or the transmission of obscene or offensive content.
  • 1.3 When invited to submit any contribution to Your Circle you agree by submitting your contribution to grant us a non-exclusive, royalty-free licence during the term of this agreement, to use, store and maintain the content on a server for the purposes of providing the services in accordance with this agreement, including making the same available for personal non-commercial use as mentioned above.
  • 1.4 You are responsible for obtaining Internet access to Your Circle and that access may involve third party fees (such as Internet service provider or airtime charges). You must provide and are responsible for all hardware, software, skills and services you require to connect to the Internet, and all associated costs and charges.
    You agree to:
    • - provide true, accurate, current and complete information about yourself and your organisation as requested on the Your Circle 'Sign up' form
    • - maintain and promptly update the information from the 'Sign up' form to keep it true, accurate, current and complete
  • 1.5 When you complete the registration process, you will receive a password and account designation. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account.
    You agree to:
    • - immediately notify the Your Circle support team of any unauthorised use of your password or account or any other breach of security
    • - ensure that you exit from your account at the end of each session
  • 1.6 Your Circle cannot and will not be liable for any loss or damage arising from your failure to comply with this Section.
  • 1.7 In setting up and operating a directory entry using Your Circle you must not:
    • - Create links with other websites, without obtaining the relevant permission or authority where required
    • - Notify, sell or otherwise inform any third party of the email addresses or other personal information for any commercial purposes
    • - Send unsolicited emails, sometimes referred to as 'Spam', to any persons
• 2. Rules for your content
  • 2.1 In setting up and operating a directory entry using Your Circle you must not:
    • - infringes any intellectual property rights or is in breach of law, statute or regulation, including the Data Protection Act 1998
    • - is unlawful, defamatory, libellous, threatening, harassing, racially offensive, obscene, pornographic, indecent or otherwise objectionable
    • - contains any viruses or other computer programs intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any personal information
  • 2.2 In setting up and operating a directory entry using Your Circle you must:
    • - Monitor for libellous or defamatory material and must remove any such material when you become aware of its existence
    • - Get a responsible adult's permission before setting up and operating a directory entry on Your Circle if you are under 18 years of age
    • - Maintain and promptly update the information on your record to keep it true, accurate, current and complete
    • - Take responsibility for any legal fees, damages or other expenses that may be incurred as a result of your publication
• 3. Our Right and Responsibilities to You
  • 3.1 We will host your directory entry until such time we terminate the agreement:
    • - The software tools provided by Your Circle are intended to enable community groups, voluntary organisations, charities, support services and registered care providers to create a record of their organisation's details.
    • - The software tools are provided on 'as is' basis. We do not guarantee that the software tools are free of faults or viruses and we do not warrant that the software tools are adequate for any purposes.
    • - We do not guarantee that the Service will be provided nor do we guarantee its quality. We do not guarantee that any notice will be given of any suspension or termination of the service. We cannot be responsible for any loss or damage, including loss of data, whatsoever.
    • - Virus protection - we make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the Internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system, which may occur whilst using material from Your Circle.
  • 3.2 Your authorisation to use Your Circle automatically terminates without notice if, at our sole discretion, you fail to comply with any of the Terms and Conditions. On termination, you must cease all use of Your Circle and destroy all and any materials copied directly or indirectly from Your Circle. This does not limit our right to terminate at any time for Any Reason Whatsoever.
  • 3.3 Your Circle content is provided for the benefit of the community of Gloucestershire. Because of the nature of community information and the necessity to rely on other contributors for information, Your Circle cannot guarantee the accuracy or endorse any of the information provided (i.e. that it will be error free or that defects will be corrected) and will not accept liability for damages incurred as a result of use of the service.
  • 3.4 Links provided on Your Circle are provided to you only as a convenience and the inclusion of any link does not imply reliability and endorsement by us and we accept no liability in respect of the content.
  • 3.5 Although the Your Circle support team may from time to time monitor or review content on Your Circle, there is no obligation to do so and the team assume no responsibility or liability arising from the content nor for any error, omission, infringement, defamation, obscenity, or inaccuracy contained in any information within such locations on Your Circle.
• 4. Supply of Information
  • Registration Data and certain other information about you is subject to the provisions of the Data Protection Act.
  • Any communication or information transmitted by you as a registered user (registered means personal information entered by you for security and registrations purpose) on Your Circle by electronic mail or otherwise shall be treated as proprietary and confidential.
  • Any communication or information transmitted by you as a user with general public access and/or anonymous access to Your Circle by electronic mail or otherwise will be treated as non-proprietary and non-confidential.
  • Anything transmitted by you may be used by us for any purpose, including, without limitation, broadcast, transmission, publication, reproduction, disclosure, posting and any other use whatsoever.
  • Some information is collected and stored automatically when you visit the site. It may be used by Your Circle for development and marketing purposes but is not shared with other organisations for commercial purposes.
  • This information includes:
    • - email address of users of the directory
    • - e-mail addresses of those who communicate with us via e-mail
    • - information volunteered by the user
    • - aggregated information on what pages users access or visit